Your Rights and Responsibilities as a Patient |
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Your Rights
- Respect, dignity and privacy of the individual - You will be treated with respect, care, dignity and recognition of your right to privacy.
- Privacy and confidentiality - No information will be given to anyone about you or your illness outside your treating team, without your expressed consent.
- Informed consent - You can expect to receive honest, open, adequate and appropriate information/education on the treatment that is recommended for you. You can ask questions and should receive answers that you understand. You have the right to request an interpreter/advocate if required.
- Safe and quality treatment - We aim to deliver high quality safe treatment from appropriately trained and qualified professionals. All of our staff are highly qualified with ongoing training and education provided. The treatment we provide for you is well-researched and approved.
- The right to refuse treatment - As a voluntary patient you have the right to refuse any treatment offered to you. You also have the right to seek a second opinion.
- The right to a comfortable environment - We aim to provide comfortable, well furbished surroundings with quiet and relaxing areas.
- Advice on how to make a complaint - If you are not happy with any aspects of your environment or you have ideas for improvement, please speak to your nurse and/or put your ideas/requests in writing.
- Safety - We aim to give care in a safe and supportive environment. If you feel your care is inappropriate or inadequate, please ask to speak with your nurse or the Director of Nursing. If you feel threatened by anyone in the Centre please speak immediately to the nursing staff and/or the Director of Nursing.
Your Responsibilities
- Communication/information - Please pass on any information that is relevant to your illness health and treatment. Let staff know of any medications you are currently taking, or any drugs/alcohol you are using, or any other form of treatment prescribed for you.
- Treatment - Please follow the treatment recommended to you by your treating psychiatrist and team. If you choose not to follow the recommended treatment you will need to inform staff.
- The rights of other patients and staff - Other patients and staff have the same rights as you have. Please respect their rights to privacy confidentiality and safety.
- Safe environment - Please help us to create an environment that is safe and free from potential harm for everyone. Please do not bring in to the Centre illicit drugs, alcohol or weapons. If these are found in your possession they will be taken from you and your admission status will be reviewed.